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Technology, Telecoms & Media

Technology / ICT

The technology industry carries the highest POPIA compliance burden of any industry due to the volume and sensitivity of personal information processed. Tech companies frequently face multi-jurisdictional obligations, GDPR, CCPA, and POPIA simultaneously. AI applications attract additional regulatory scrutiny under consumer and POPIA frameworks.
Applicable legislation

Key legal frameworks

Protection of Personal Information Act 4 of 2013 (POPIA)
Electronic Communications & Transactions Act 25 of 2002 (ECTA)
Cybercrimes Act 19 of 2020
Promotion of Access to Information Act 2 of 2000 (PAIA)
Competition Act 89 of 1998 (platform dominance)
Regulators

Who oversees this industry

Information Regulator (POPIA and PAIA)ICASA (if telecoms services are offered)FSCA (if fintech / payment services)Competition Commission (platform markets)
King V principles most affected
P2. EthicsP8. RiskP9. ComplianceP10. Technology
What Encircle tracks for Technology / ICT
Information Officer appointment and POPIA compliance programme
Operator agreements with all data processors and sub-processors
Trans-border data flow conditions (POPIA §72)
Cybercrimes Act 72-hour security breach reporting obligation
ICT Sector B-BBEE scorecard compliance

Your Technology / ICT industry profile

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